What to Expect at Your First Visit: A Guide for New Patients

Walking into a new dental office for the first time can feel nerve-racking. You don’t know the layout. You don’t know the team. And you’re probably wondering whether this place will be any different from your last dentist.

At 615 Smile Design, we want to change that feeling. From the moment you walk through our doors, we want you to feel welcome, comfortable, and confident that you’re in good hands. Here’s exactly what to expect at your first visit.

What to Expect at Your First Visit: A Guide in Nashville, TN

Before You Arrive

After you schedule your appointment, our team will send you new-patient paperwork. You can complete it online before your visit to save time when you arrive. If you’d rather complete it in the office, that’s fine too.

We’ll also ask for your dental insurance information. We accept most PPO dental plans, and our team will verify your benefits before your appointment. That way, you’ll know what’s covered and what to expect financially.

Step 1: A Warm Welcome

When you arrive at our office on Belle Forest Circle, our front desk team will greet you. They’ll check you in, confirm your information, and give you a quick tour if you’d like one.

This is also your chance to settle in. Grab a drink. Relax in our comfortable waiting area. And if you’re feeling nervous, let us know. We’re here to help.

Step 2: The Comfort Amenities

This is where things start to feel different from a typical dental office.

If you’d like, you can spend a few minutes in our private Zen room. Settle into the massage chair. Enjoy a paraffin hand wax treatment. Put on your favorite music through our Spotify system.

These aren’t just nice extras. They’re part of our commitment to helping patients relax. We know a calm patient has a better experience and often better results.

Step 3: Meeting Your Dentist

Next, you’ll meet one of our dentists: either Dr. Kevin Sivaneri or Dr. Ashley Whetsell. They’ll sit down with you and have a real conversation.

They’ll ask about your dental history, any concerns, and what you’d like to achieve with your smile. Whether you’re here for a routine cleaning or you want to discuss cosmetic treatment, we want to understand your goals.

This is a two-way conversation. Ask questions. Voice your concerns. The more we know, the better we can care for you.

Step 4: The Comprehensive Exam

After your consultation, we’ll perform a thorough dental exam. This includes:

  • Checking your teeth for cavities or damage
  • Examining your gums for signs of disease
  • Screening for oral cancer
  • Evaluating your bite and jaw function
  • Taking digital X-rays as needed

We use digital impressions and modern imaging technology, so everything is fast, comfortable, and accurate.

Step 5: Your Cleaning

Most first visits include a professional cleaning. One of our hygienists will gently remove plaque and tartar, polish your teeth, and share tips to keep your smile healthy at home.

Our hygienists are known for their gentle touch. If you have sensitive spots or areas of concern, tell us. They’ll adjust their approach to keep you comfortable.

Step 6: Your Personalized Treatment Plan

After the exam and cleaning, your dentist will review the findings with you. If everything looks healthy, great; we’ll schedule your next checkup.

If we find anything that needs attention, we’ll clearly explain your options. No pressure. No judgment. Just honest recommendations and a plan that works for your health and your budget.

We also offer third-party financing options if you need help spreading out the cost of treatment.

Step 7: Scheduling Your Next Visit

Before you leave, we’ll schedule your next appointment. Regular checkups every six months help us catch problems early and keep your smile in great shape.

We Can’t Wait to Meet You

Your first visit starts a relationship. We want to be your dental home; a place where you feel known, cared for, and confident in your care.

Ready to schedule? Call us at (615) 637-2878 or book online. We proudly serve patients in Nashville, Dickson, and surrounding communities.